[title size=”3″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Data Recovery: Recover lost, deleted, failed data
[/title][two_third last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_text]At E-Investigations, we can recover data from all types of media including hard drives (SATA, SAS, SCSI, IDE, SSD, USB, etc.), mobile phones (iPhone, Android, Windows, Blackberry, etc.) USB flash drives, SD cards, tablets, DVRs and more. We have multiple technicians that are Certified Data Recovery Professionals and we used state-of-the-art hardware and software tools such as the PC-3000 UDMA, DeepSpar Disk Imagers, Tableau Imagers and the latest software solutions.

Important!
If you suspect (or know) that your device is failing or may need data recovery STOP! Shut down, power off and stop using it immediately to increase the chances of getting the most, and hopefully all of your data back. See the table below for more information or call us 24×7 at 713-628-4408 for more information.

We typically begin with discussing the drive failure with the client. From here we can often get an idea of the scope of the recovery and sometimes provide a cost or price range. From there we arrange to receive the drive in our lab for analysis where we can confirm or provide the diagnosis details and begin the data recovery.

We classify the data recovery level from 1 through 4 as follows:[/fusion_text][/two_third][one_third last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][imageframe lightbox=”no” gallery_id=”” lightbox_image=”” style_type=”none” hover_type=”none” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”none” link=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” hide_on_mobile=”no” class=”” id=””] [/imageframe][/one_third][fusion_tabs design=”classic” layout=”horizontal” justified=”yes” backgroundcolor=”” inactivecolor=”” bordercolor=”” class=”” id=””][fusion_tab title=”Level 1″ icon=””]Deleted file recovery (logical recovery): Files deleted by user or on accident or by a virus, data recovery software or drive corruption (not shutdown properly, etc.). Special techniques and software are used to recover or rebuild the FAT, NTFS MFT, directory entries or damaged/deleted files.[/fusion_tab][fusion_tab title=”Level 2″ icon=””]Failing hard drive and bad sector recovery: Hard drive starting to fail, but still recognized and no click of death. Sectors on the drive are beginning to fail and hard drive platter material may start to come loose in the drive which can quickly lead to additional platter damage as it comes in contact with drive heads. May get SMART errors or warnings, hear drive “retrying” to read files or “Can’t read from source…” or “cyclic redundancy check” messages when reading or copying files, etc. Hard drive (or computer) may have been dropped, handled too rough or just getting old or failing.
NOTE!!!: It is extremely important in this case to power off the hard drive as soon as this is suspected. At this stage there is often minor platter damage and steps must be immediately taken to copy data from non-damaged areas of the disk before attempting damaged or bad-sector areas of drive or complete drive failure can occur very quickly. Please power off the hard drive and call us immediately to avoid escalating this to a Level 3 or Level 4 recovery or even making the disk unrecoverable by any means.[/fusion_tab][fusion_tab title=”Level 3″ icon=””]Service area damage, PCB failure or corrupt firmware: This often starts off as a level 2 but drive is not powered off in time. In the case of PCB failure, it could be caused by power surge, ESD (not being grounded when handling the drive), or short (screw or other metal comes in contact with PCB while powered on). The “service area” is an area of the hard drive not accessible by the user (usually negative sectors) and stores the hard drive firmware modules and code for the drive to operate and function. Depending on drive model there can also be drive adaptive parameters stored on either the PCB, ROM or service area. This recovery involves talking to the drive PCB, ROM and system area with specialized hardware and software to diagnose and repair the problems by moving or reading the firmware modules to a non-damaged platter or area of the drive, or repairing / re-writing firmware or manipulating the drive through serial port commands or vendor commands to get it to read enough firmware information to allow access to the user area of the drive so data can be copied. Hard drive parts and chip soldering is often required in this level, but besides the PCB the drive does not need to be taken apart or opened in a clean room.[/fusion_tab][fusion_tab title=”Level 4″ icon=””]Severe hardware failure: The drive heads, preamp or motor have failed or are too weak to allow the drive to read information. This can be caused by the drive being dropped or mis-handled, extreme temperatures, fire or liquid damage.  This can also be caused by leaving the drive powered on during a level 2 or level 3 failure allowing the drive failure to escalate. This is the most serious data recovery and often involves several (or sometimes all) of the other recovery levels in addition to the hardware repair. For this recovery, compatible parts must be located matching very specific drive parameters (depending on drive model), and the drive must be taken apart using special hardware, tools and procedures for the failing parts to be replaced and re-configured to work in the new drive.[/fusion_tab][/fusion_tabs][tagline_box backgroundcolor=”” shadow=”no” shadowopacity=”0.7″ border=”1px” bordercolor=”” highlightposition=”top” content_alignment=”left” link=”tel:7136284408″ linktarget=”_self” modal=”” button_size=”” button_shape=”” button_type=”” buttoncolor=”” button=”713-628-4408″ title=”Call now to discuss your data recovery scenario” description=”” margin_top=”” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””][/tagline_box]